Working in business often comes down to being a problem solver and a critical thinker. If you’re building your own business, like Publishers do with Best Version Media, you know just how important it is to face challenges head-on and resolve them as soon as possible. You never know what exactly might come your way, so the best way to prepare is to understand and memorize the steps it takes to address problems that arise in the professional world. Let’s take a quick look at the five steps in this process:
- Identify the issue.
The first thing to do when a problem arises is identify what specifically has gone wrong. You’ll want to get as detailed as possible on this step so you know exactly what type of challenge you’re facing and who it involves. Does the issue involve a client? Does it affect your coworkers or any members of the community? Be sure to identify everyone and everything the new problem could impact – both now and in the future.
- List every possible solution.
As you think through the possibilities, there are often going to be multiple solutions that could make sense in any given scenario. It’s imperative to list out every possible solution that could be implemented so you don’t forget any of your ideas. If the first decision doesn’t work out in your favor, it’ll be helpful to have your alternative solutions ready to go.
- Select the best solution.
After coming up with your ideas and examining the pros and cons of each one closely, you’ll need to choose one solution to move forward. There may not be a perfect solution for every challenge you face, but select the one in which you have the most confidence. It’ll help you execute your plan with greater success.
- Implement your decision.
Remember to take a measured approach when it’s time to execute your plan. If it’s a multi-step solution, think about the most logical way to move forward so you can quickly and effectively address the problem at hand. Focus on resolving the most important elements of the problem first so it doesn’t become more widespread over time.
- Determine if the issue is resolved.
Give your solution some time to work itself out. In some cases, you’ll know right away whether or not the issue is resolved. In other scenarios, you’ll need to wait and see if you made the correct decision. Be proactive about reaching out to the affected clients, businesses or personnel and gather their feedback. If necessary, make adjustments to your solution after hearing from the people who were impacted the most.
Following these five steps to problem-solving is an excellent way to address any challenge that presents itself. Understand what went wrong, think through all the possible solutions and choose one to implement with confidence. Show the people around you that you’re willing to go the extra mile to resolve any issues that arise.