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Stay Scam-Savvy: Pause, Check, Protect

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Scammers do not care how intelligent, experienced, or careful you are. They rely on urgency, fear, excitement, and trust to push people into acting before they think. Anyone with established credit, savings, retirement funds, or valuable personal information can be an attractive target. The good news: a simple pause can stop many scams.

Recognize the Red Flags

  • Unexpected contact: A caller, text, email, or social media message asks for money or personal information.
  • Pressure to act now: You are told your account is at risk, a loved one is in trouble, or an opportunity will disappear.
  • Unusual payment requests: The person demands gift cards, cryptocurrency, cash, a wire transfer, or access to your computer.
  • Requests for secrecy: You are instructed not to contact your family, bank, credit union, or law enforcement.
  • Promises that sound too good: You supposedly won a prize, earned guaranteed investment returns, or qualified for unexpected benefits.

Use the Pause-and-Check Habit

Stop the conversation and verify the claim independently. Do not use a phone number or link provided in the message. Instead, contact the organization using a trusted number from its official website, your account statement, or the back of your card. If someone claims to be a relative, call that person directly or check with another family member. Never provide a password, verification code, Social Security number, or remote access to an unsolicited caller.

Strengthen your defenses by using unique passwords, turning on multifactor authentication, keeping devices updated, and reviewing financial accounts regularly. Talk openly with family and friends about scams—sharing what you see helps everyone stay safer.

If Something Goes Wrong

Act quickly. Contact your financial institution, change affected passwords, and monitor your accounts and credit. Report suspected fraud to the Federal Trade Commission at ReportFraud.ftc.gov. Keep messages, receipts, phone numbers, and transaction details. Most importantly, do not feel embarrassed—scammers are skilled manipulators, and reporting promptly may help limit losses and protect others.

Remember: Stop. Verify. Then act.

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