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Ask the Expert: Why Is It So Hard to Find a Good Contractor?

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Wouldn’t it be nice if there were a “Buy Now” button for home projects?

Instead, finding the right contractor often feels like a project of its own. The good news is that a clear description, a few photos, and a short list of goals can make the process much easier.

That especially helps with pricing. Ballpark pricing can feel like a chicken-and-egg problem. You want a rough idea before getting too far into the process, but contractors often need details before they can give useful numbers.

How to find a good contractor in Newport

1. Make a list and take photos

Before you pick up the phone or send an email, take a few minutes to define the scope of work. Make a list of what you are trying to accomplish. Take photos of each list item if possible.

Use that list when you reach out. You can copy and paste it into an email, or keep it in front of you during a phone call. A good last line is: “If this is not something you can help with, do you know someone who might be a good fit?”

Click the easy button: Type your notes into ChatGPT or a similar tool with the prompt: “Explain this project to a tradesperson using industry language.” The result is often a concise description that helps both you and the contractor start the conversation on the same page.

Attaching door Classic Door LLC
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2. Shop local and get the best value

Trusted contractors are often found through local connections rather than search engines. Local businesses that invest in the community often have strong relationships with other businesses in the area. Those relationships can be valuable when you are looking for recommendations.

Where should you start looking? You’re already in the right place. Start with this magazine and take a look through the advertisements. I know many of these business owners, and the good news is that they know each other too. We get together as a local home service networking group to share ideas and improve how we serve our customers.

Another place to look is the Greater Newport Chamber of Commerce. Their business directory makes it easy to find local professionals by trade and specialty. Pro Tip: Take note of the companies that sponsor youth sports, charity events, and local fundraisers. Supporting the community is often a sign that a business is committed to good service for the long haul.

3. Waiting to hear back…

Waiting to hear back can be frustrating. Many companies do not have office staff dedicated to answering the phone or email. The owners are often on site managing work and meeting with other customers. This does not mean they don’t care about your project. A little patience can be worth the wait, and it is fine to send another email after a couple of days as a reminder.

If they are not available for your request, ask if they know someone who might be a good fit.

4. Connecting

Asking someone to “come out and look” may sound simple, but it is not always a free service. A site visit takes time for both you and the contractor. One easy step forward is to offer a video call first. It can help you meet the contractor, explain the project, and decide whether an in-person visit makes sense.

Sometimes a quick in-person meeting at a neutral space is easier to arrange. If you connect with a business listed in this magazine or through the Chamber, you are welcome to use our new showroom space in Middletown as a place to meet. We are happy to help make the introduction.

Any content, resident submissions, guest columns, advertisements, and advertorials are not necessarily endorsed by or represent the views of Best Version Media LLC (BVM) or any municipality, homeowners associations, businesses, or organizations that this publication serves. BVM is not responsible for the reliability, suitability, or timeliness of any content submitted, inclusive of materials generated or composed through artificial intelligence (AI). All content submitted is done so at the sole discretion of the submitting party.

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