At Citrus Closing Group, we know that buying or selling a home is one of life’s biggest milestones—and every step of the process deserves protection. Unfortunately, as the real estate industry evolves, so do the tactics used by fraudsters to exploit it. From spoofed phone calls to artificial intelligence scams, fraudulent activity continues to target buyers, sellers, and professionals involved in settlement services.
That’s why we’re committed to keeping you informed and protected. In this article, we’ll highlight common types of real estate fraud and the proactive steps everyone—from agents to closing teams to clients—can take to keep transactions safe and secure.
The Rise of Impersonation Scams
Real estate fraud no longer looks like outdated phishing emails or fake paperwork. Criminals are becoming increasingly sophisticated, often impersonating legitimate parties in the transaction using spoofed phone calls, false identification, and even AI-generated voice and video. In one real-life example, a fraudster posed as a home seller, calling a title company to update their wiring instructions. The transaction seemed normal—until $75,000 in seller proceeds was unknowingly wired to a scammer’s account. The caller wasn’t the real seller. The phone call was fake. But the money was very real—and lost.
Deepfakes and AI Voice Cloning
Fraudsters are now using artificial intelligence to mimic voices and even create fake videos (“deepfakes”) of people involved in the transaction. One case involved a woman who used AI to impersonate a missing California woman via Zoom, hoping to pass herself off as the rightful seller of a Florida property. While this attempt was flagged before funds were transferred, not every situation is caught in time. These new forms of fraud are designed to make impersonation feel real, which is why human diligence and smart safeguards remain essential.
How to Spot Fake Images and Videos
Even without advanced tools, there are telltale signs that can help detect fake or manipulated visuals. Here are a few ways to spot red flags:
1. Extra or distorted features – Check for unnatural facial expressions or added fingers.
2. Unnatural shadows – Look around the eyes or glasses for unrealistic lighting or glares.
3. Audio mismatches – Make sure lip movements sync with speech.
4. Inconsistent textures – Look closely at hair patterns or skin details.
5. Misaligned backgrounds – See if the face seems out of place with the surroundings.
Tips for Settlement Agents
As trusted safeguards of real estate transactions, title professionals play a vital role in fraud prevention. It may feel repetitive, but verifying every request for wiring changes is critical. Don’t rely on caller ID or email addresses alone—always cross-check using verified contact information.
- Confirm seller identities, especially in remote closings.
- Scrutinize identification and facial visuals during video calls.
- Stay alert for inconsistencies in communication or behavior.
- Use fraud detection tools and consult colleagues if something feels “off.”
Guidance for Buyers and Sellers
Security protocols exist to protect your money and your transaction, but they only work if followed. Wiring instructions rarely change during the closing process. If you receive an email, text, or phone call claiming there’s been a change, stop and verify.
- Contact your title company, agent, or attorney at a trusted number you’ve used before.
- Never send sensitive information to new email addresses or phone numbers without confirming.
- Use only secure eClosing platforms if closing remotely.
Your patience and attention to detail during the process can go a long way in preventing fraud.
Trust and Transparency with Citrus Closing Group
At Citrus Closing Group, we believe that safe closings start with strong partnerships and open communication. Whether you’re a buyer, seller, or real estate agent, we’re here to guide you through a secure, transparent transaction—every step of the way. If you ever have questions or concerns about security or protocol, don’t hesitate to reach out.
We’re always here to help protect your property, your investment, and your peace of mind.
Stay informed. Stay alert. And remember: When it comes to fraud, even one extra phone call can make all the difference.
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