When it’s time to replace or repair your heating and cooling system, it’s easy to focus on equipment—brand names, efficiency ratings, warranties and price. But there’s another part of the decision that is even more important: who installs and services it.
A great HVAC system installed incorrectly can perform poorly for years. That’s why choosing a contractor should involve more than comparing the bottom line on three estimates.
Start by asking whether the contractor is properly licensed and insured, including workers’ compensation, and whether they stand behind their work. Then pay attention to how they evaluate your home. Are they simply replacing the old equipment with something the same size, or are they looking at airflow, ductwork, insulation, square footage, and how your family uses the home?
Good HVAC contractors ask questions before they make recommendations.
Homeowners should also consider what happens after the installation. Who will answer the phone when you need service? Does the company have technicians in your area? Will they still be around in five or ten years if you have a problem?
That’s one advantage of choosing a locally owned company. Local contractors don’t just work in a market—we live in the communities we serve. Our customers are our neighbors, and our reputation is built one home and one relationship at a time.
At Thompson Heating, we believe the best HVAC decision isn’t necessarily the most expensive system or the lowest-priced proposal. It’s finding the right solution for the home and installing it correctly.
Because ultimately, heating and cooling equipment is simply the tool. Our job is Making People Comfortable.
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